FAQ’s
Have questions about our dog grooming and washing services? You’re not alone! At Geelong Dog Grooming, we’ve put together a list of frequently asked questions to help you better understand what to expect during your visit. From how long a grooming session takes to how we care for anxious pups, our FAQs cover everything you need to know.
What services do you offer?
We offer a full range of dog grooming services including washing, blow-drying, brushing, nail clipping, ear cleaning, coat trimming, and de-shedding. We cater for all breeds and sizes.
How do I book an appointment?
You can book online via our website, give us a call, or send a message through our contact form. We’ll confirm your booking as soon as possible.
How much does grooming cost?
Prices vary depending on your dog’s size, coat condition, and the services required. Contact us for a personalised quote.
Do you groom all dog breeds?
Yes, we welcome all breeds – from small pups to large dogs – and tailor our services to suit your dog’s individual coat type and needs.
How long does a grooming session take?
Most appointments take between 1 to 2 hours. However, this may vary based on your dog’s size, coat condition, and behaviour.
Can I stay with my dog during grooming?
For safety and efficiency, we kindly ask that owners wait outside or return at pick-up time. Dogs tend to settle better without their owners present.
Do you use gentle and safe products?
Absolutely. We only use high-quality, pet-safe shampoos and grooming products designed to be gentle on your dog’s skin and coat.
What if my dog has sensitive skin or allergies?
Let us know before your appointment. We have hypoallergenic products available and will take special care to ensure your dog’s comfort.
What happens if my dog is anxious or nervous?
We’re experienced in handling nervous dogs and always use a gentle, calming approach. If your dog becomes too stressed, we may recommend splitting services over multiple visits.
How often should I groom my dog?
This depends on your dog’s breed and coat type. As a general guide, short-haired breeds benefit from monthly washes, while long-haired dogs may need grooming every 4–6 weeks.
Do you clip nails and clean ears?
Yes, nail clipping and ear cleaning are included in most grooming packages. Let us know if your dog needs any extra care.
What if I need to cancel my appointment?
Please give us at least 24 hours’ notice if you need to cancel or reschedule. Last-minute cancellations may incur a fee.
If you still have questions, feel free to reach out — we’re always happy to chat and help!