Privacy Policy

Effective Date: 1 June 2025

At Geelong Dog Wash and Grooming (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or interact with our website: https://geelongdoggrooming.com.au.

1. What Information We Collect

We may collect the following types of personal information:

  • Your name

  • Email address

  • Phone number

  • Pet details (e.g., name, breed, size)

  • Any information you provide via our contact form or during booking

2. How We Collect Your Information

We collect personal information directly from you when:

  • You submit a contact or booking form

  • You communicate with us by phone, email, or online

  • You visit and browse our website

3. How We Use Your Information

Your personal information may be used to:

  • Respond to enquiries or appointment requests

  • Provide dog washing and grooming services

  • Send confirmations or service updates

  • Improve our website and services

  • Comply with legal obligations

We do not sell or share your personal information with third parties unless required by law.

4. Website Analytics and Cookies

Our website may use cookies or third-party analytics tools (such as Google Analytics) to collect non-personal information about website usage, such as browser type, pages visited, and time spent on site. You can adjust your browser settings to disable cookies.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of online transmission or storage is 100% secure.

6. Access and Correction

You may request access to your personal information or ask us to correct it by contacting us via the details below. We will respond within a reasonable time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

For questions or concerns about this Privacy Policy or how we handle your data, please contact:

Geelong Dog Wash and Grooming
Website: https://geelongdoggrooming.com.au
Phone: 0407 541 497
Email: enquiries@geelongdoggrooming.com.au